RESPONSIBILITIES:
Provides pilots with information about their stay during training.Processes pilots’ training applications to ensure pilots have all requirements for training.
Directs pilots to website for appropriate training information.Provides information to prospective pilots about the safety and instructor pilot programs.
Produces annual calendar for safety and instructor pilot courses.
Prepares all the training handouts for training.
Ensures training areas are sanitized and prepared for classes.
Receives and manages Safety Course applications submitted by outside helicopter pilots.
Processes applications by ensuring all requirements are met, collecting missing documentation, processing payment, invoicing, and confirming attendance.
Communicates with applicants by phone/email regarding changes in course, requirements needed, class reminders, wait list availability, etc.
Communicates with local hotels and arrange for preferred rates to pass on to customers. Occasionally tours new hotel accommodations.
Maintains class schedule. Updates Safety Course and Maintenance Course schedule on website through WordPress as needed. Creates and maintains annual calendar dates for all Safety Courses, Maintenance Course, Rolls Royce course.
Maintains supply of course handouts, forms, written tests, certificates, and pilot evaluations.
Maintains supply of sodas, water, coffee, tea, condiments, napkins, utensil, ice, coffee cups, R22, R44, R66 lapel pins, badges, and lanyards. Prior to each course order mugs, and wallets from Stockroom through “Stock.Req”. ... Continue Reading
Component Maintenance Course Administration
Processes applications by ensuring all pre-requisites are met; audit pilots’ documentation, processing payment, invoice, and confirming attendance.
Coordinates with technical reps. to verify Service Center has the correct tooling and communicate directly with Service Center.
Schedules mechanics into Component Maintenance Course and arrange for instructor from technical staff.
Creates badges, provide pins/lanyards for attendees.
Creates certificate when course is complete, maintain copies for files.
Maintains records of mechanic and Service Center affiliate.
OTHER COMPETENCY REQUIREMENTS INCLUDE:
Effective Communications:
Exceptional, listening, verbal, and written communication skills are required. ... Continue Reading
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